> For the complete documentation index, see [llms.txt](https://newmadrigal1.gitbook.io/new-madrigal-wiki/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://newmadrigal1.gitbook.io/new-madrigal-wiki/welcome/rules-and-policies.md).

# 📜 Rules & Policies

### 1️⃣ **Exploiting Bugs or Glitches**

* Absolutely no exploiting of any in-game bugs, glitches, or unintended mechanics.
* If you discover a bug, report it immediately to staff via Discord or the ticket system.
* Players found abusing bugs will face temporary or permanent bans, depending on severity.
* Sharing exploit methods with others is treated the same as using them.

### 2️⃣ **Real Money Trading (RMT)**

* Selling or buying anything related to New Madrigal (items, accounts, penya, etc.) for real-world currency is strictly prohibited.
* This includes trades involving cryptocurrencies, PayPal, gift cards, etc.
* Offenders will be permanently banned without exception.
* Do not attempt to mask RMT through "donations" or private deals—we will find out.

### 3️⃣ **Account Sharing & Selling**

* Sharing accounts is strongly discouraged. If your account is compromised due to sharing, staff will not restore items or characters.
* Selling or buying accounts is forbidden and will result in a permanent ban.
* You're responsible for everything that happens on your account. Secure it wisely.

### 4️⃣ **Botting, Macros and Third-Party Software**

* Use of bots, auto-clickers, macros or any third-party software that automates gameplay is not allowed.
* Any tools that provide unfair advantages (even cosmetic ones with unintended side effects) are bannable.
* Playing fairly is part of the experience. Cheaters never prosper in New Madrigal.

### 5️⃣ **Toxic Behavior & Harassment**

* Disrespect, harassment, hate speech or targeted bullying will not be tolerated in any form.

### 6️⃣ **This Includes but is Not Limited To:**

* Inappropriate character/guild names
* Spamming or trolling in public chats
* Personal threats or doxxing.
* Punishments range from mutes to permanent bans, depending on context and history.

### 7️⃣ **Impersonating Staff**

* Pretending to be a GM, developer or part of the New Madrigal team is strictly forbidden.

### 8️⃣ **Only Staff Listed on the Wikipedia or Discord Carry Authority**

* Impersonators will be banned immediately.

### 9️⃣ **Discord & Community Rules**

* Our Discord is an extension of the game.
* Follow all Discord rules and respect moderators.
* What you say on Discord can and will affect your in-game account if necessary.

### 🔟 **Staff Discretion & Final Word**

* All rules are subject to interpretation and enforcement by staff.
* Attempting to twist the rules or act in “grey areas” won’t protect you.
* Staff decisions are final. Arguing excessively or harassing staff will not help your case.

### 🔁 **Rule Changes**

* We reserve the right to modify or update these rules at any time if necessary.
* It is your responsibility to stay informed. Continued play implies acceptance of the latest version of the rules.